SHIPPING GUIDE

All orders are processed within 1–2 business days.

Once your order has shipped, you will receive a confirmation email with tracking information.

Processing times may occasionally be extended during major holidays, collection launches, or promotional events.

Import duties, VAT, or customs fees may apply depending on the destination country’s regulations.

Available shipping methods will be displayed at checkout based on your delivery address.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available after dispatch.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in your order total and are the responsibility of the recipient.

Room1037 is not responsible for delays caused by customs clearance.

Delivery estimates begin once your order has been dispatched and do not include the 1–2 business-day processing period.

Estimated delivery times are provided as guidelines and are not guaranteed. Orders may occasionally be delayed by customs clearance, carrier disruptions, severe weather, public holidays, or other circumstances beyond our control.

If your order is significantly delayed or appears to be lost in transit, please contact us at support@room1037.com . Our Customer Care team will be happy to assist.